Privacy Policy

Last Updated: August 29, 2026

At Mr. Kaju – Virat Spices & Dry Fruits, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, create an account, place an order, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect information that you provide directly to us, including:

Personal Information

1. Full name
2. Mobile number
3. Email address
4. Billing address
5. Shipping or delivery address
6. Account login information
7. Order and purchase details
8. Customer support communications

Payment Information

When you make a payment, payment-related information may be processed by our authorized payment gateway or payment service provider.

We generally do not store complete debit card, credit card, banking, or other sensitive payment credentials on our servers.

Automatically Collected Information

When you access our website, certain technical information may be collected automatically, such as:

1. IP address
2. Browser type
3. Device type
4. Operating system
5. Website pages visited
6. Date and time of access
7. General website usage information

2. How We Use Your Information

We may use your information to:

1. Create and manage your account
2. Process and fulfill orders
3. Process payments
4. Arrange delivery of products
5. Send order confirmations and updates
6. Provide customer support
7. Respond to inquiries and requests
8. Improve our website and services
9. Personalize your shopping experience
10. Detect and prevent fraud or unauthorized activities
11. Maintain website security
12. Comply with applicable legal and regulatory requirements

We may also use your contact information to send service-related communications necessary for your orders or account.

3. Marketing Communications

Where permitted by applicable law, we may send promotional offers, product updates, discounts, or other marketing communications.

You may opt out of promotional communications at any time by using the unsubscribe option provided in the communication or by contacting us.

Opting out of marketing communications will not prevent us from sending important service-related messages, such as order confirmations, delivery updates, payment notifications, or account-related communications.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing and shopping experience.

Cookies may be used to:

1. Keep you signed in
2. Remember shopping cart information
3. Remember preferences
4. Understand website usage
5. Improve website performance
6. Provide relevant content and services

You may be able to control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to provide our services, including:

1. Payment gateway providers
2. Delivery and logistics partners
3. Website hosting and technology providers
4. Customer support service providers
5. Analytics or security service providers
6. Government authorities or law-enforcement agencies when legally required

These parties may only receive information necessary to perform their respective services or comply with legal obligations.

6. Payment Security

Payments made through our website may be processed through third-party payment gateways.

Payment providers may collect and process payment information according to their own privacy policies and security practices.

We recommend reviewing the privacy policy of the relevant payment provider before completing a transaction.

7. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet-based system can be guaranteed to be completely secure. Therefore, while we work to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

1. Provide our services
2. Complete transactions
3. Maintain business and accounting records
4. Resolve disputes
5. Prevent fraud
6. Meet legal, regulatory, or contractual obligations

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

9. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

1. Request access to your personal information
2. Request correction of inaccurate information
3. Request deletion of information where legally permitted
4. Withdraw consent where processing is based on consent
5. Opt out of certain marketing communications
6. Raise concerns regarding the handling of your information

To exercise applicable rights, please contact us using the details provided on our website.

10. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children without appropriate parental or legal authorization.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable laws.

Any updated Privacy Policy will be published on this page with a revised Last Updated date.

We encourage you to review this page periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us through the contact details available on our website.

Mr. Kaju – Virat Spices & Dry Fruits

Your privacy matters to us, and we are committed to handling your information responsibly and securely.