Welcome to Mr. Kaju – Virat Spices & Dry Fruits. By accessing or using our website, placing an order, or purchasing our products, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.
Mr. Kaju – Virat Spices & Dry Fruits reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Any changes will be effective once published on our website.
By continuing to use our website after changes are published, you agree to the revised Terms & Conditions.
We make every effort to ensure that product descriptions, images, prices, weights, and other information displayed on our website are accurate.
However, actual product appearance, color, size, and packaging may vary slightly from the images shown on the website.
Dry fruits, nuts, spices, and other natural products may naturally vary in size, shape, color, and texture.
All products are subject to availability.
We reserve the right to discontinue any product or change its availability at any time. If a product becomes unavailable after you place an order, we may contact you regarding an alternative product, refund, or cancellation.
All product prices displayed on our website are subject to change without prior notice.
We make reasonable efforts to maintain accurate pricing information. In the event of an incorrect price due to a technical or human error, we reserve the right to cancel the affected order and provide a refund where applicable.
Any applicable taxes, delivery charges, or other fees will be displayed during the checkout process.
Once an order is placed, you will receive an order confirmation through the contact details provided by you.
We reserve the right to accept, reject, or cancel an order in certain circumstances, including:
If an order is cancelled after payment has been received, the applicable amount will be refunded according to our refund policy.
Customers are responsible for providing accurate and complete information, including:
We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
We may provide multiple payment options, including online payment and other payment methods made available on the website.
All online payments are processed through authorized payment gateways. We do not store sensitive card or banking information on our servers unless specifically permitted and required by applicable law.
We will make reasonable efforts to deliver orders within the estimated delivery time displayed during checkout.
Delivery timelines may vary depending on the delivery location, product availability, logistics conditions, weather, holidays, or other circumstances beyond our control.
Customers are requested to provide a valid delivery address and contact number to ensure successful delivery.
Order cancellation may be permitted only before the order has been processed or shipped.
Once an order has been dispatched, cancellation may not be possible.
If cancellation is permitted, any applicable refund will be processed according to our Refund & Cancellation Policy.
Returns and refunds are subject to our applicable Return & Refund Policy.
Due to the nature of food products, dry fruits, nuts, and spices, certain products may not be eligible for return once delivered or opened, except where the product is damaged, defective, incorrect, or otherwise covered under our return policy.
Customers should report any issue with the delivered product as soon as possible after delivery, along with relevant photographs or other supporting information where required.
If you receive a damaged, defective, expired, or incorrect product, please contact our customer support team within the applicable period mentioned in our Return & Refund Policy.
We may request photographs, videos, order details, or other information to verify the issue.
After verification, we may provide a replacement, refund, or another appropriate resolution.
Our products may contain or come into contact with common allergens such as nuts, peanuts, seeds, grains, or other ingredients.
Customers are responsible for reviewing product information and considering their individual dietary requirements or allergies before purchasing.
If you have any food allergy or specific dietary concern, please contact us before placing an order.
You agree not to:
We reserve the right to restrict or terminate access to users who violate these Terms & Conditions.
All content available on this website, including but not limited to:
is owned by or licensed to Mr. Kaju – Virat Spices & Dry Fruits, unless otherwise stated.
Such content may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.
Your use of our website is also subject to our Privacy Policy.
We may collect and process customer information necessary to provide services such as order processing, payment processing, delivery, customer support, and communication.
We make reasonable efforts to provide accurate product and website information. However, we do not guarantee that the website will always be available, error-free, or completely accurate.
To the extent permitted by applicable law, Mr. Kaju – Virat Spices & Dry Fruits shall not be liable for indirect or consequential losses arising from the use of our website or products.
We shall not be responsible for delays or failure to perform our obligations caused by circumstances beyond our reasonable control, including natural disasters, severe weather, transportation disruptions, government restrictions, strikes, technical failures, or other unforeseen events.
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.
Any disputes arising in connection with these Terms & Conditions or the use of our website shall be subject to the applicable jurisdiction in India.
If you have any questions regarding these Terms & Conditions, orders, products, returns, or other services, please contact our customer support team through the contact details provided on our website.
Mr. Kaju – Virat Spices & Dry Fruits
Thank you for choosing Mr. Kaju.
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