Last Updated: August 29, 2026
At Mr. Kaju – Virat Spices & Dry Fruits, we aim to deliver your orders safely, securely, and as quickly as possible. This Shipping Policy explains our order processing, delivery timelines, shipping charges, and other delivery-related terms.
Orders are processed after successful order confirmation and payment authorization, where applicable.
We generally aim to process orders within 1–2 business days.
Orders placed on Sundays, public holidays, or during periods of unusually high demand may require additional processing time.
After an order has been dispatched, the estimated delivery time may vary depending on the delivery location and logistics partner.
Typical delivery timelines may be:
These are estimated timelines and are not guaranteed delivery dates.
Delivery may take longer due to weather conditions, public holidays, transportation delays, high order volumes, remote locations, or circumstances beyond our reasonable control.
Applicable shipping charges, if any, will be displayed during checkout before you complete your order.
Shipping charges may vary depending on:
We may occasionally provide free shipping or discounted shipping as part of promotional campaigns.
We currently aim to deliver products to serviceable locations within India.
Delivery availability may depend on the PIN code and the availability of our logistics partners.
If your location is not serviceable, we may contact you regarding the order.
Where tracking information is available, customers may receive a tracking number or delivery update through SMS, email, WhatsApp, or other communication channels.
Customers can use the provided tracking information to monitor the status of their shipment.
Customers are responsible for providing a complete and accurate delivery address, including:
Mr. Kaju – Virat Spices & Dry Fruits is not responsible for delivery delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
Our delivery partner may make multiple delivery attempts depending on their operational policies.
A delivery may fail due to:
If delivery cannot be completed, the shipment may be returned to us.
Additional delivery charges may apply if a new delivery attempt is requested due to customer-provided incorrect information or repeated failed delivery attempts.
Although we work to meet the estimated delivery timelines, delays may occur due to:
We appreciate your patience in such situations.
If your package appears damaged, opened, or tampered with at the time of delivery, please inspect the contents carefully.
Where possible, take photographs or videos of the package before opening it and contact our customer support team promptly if the product is damaged or missing.
Eligible claims will be handled according to our Return & Refund Policy.
If an item is missing or you receive an incorrect product, please contact our customer support team as soon as possible.
Please provide your order number and photographs of the received package and products where applicable.
After verification, we may arrange a replacement or applicable refund.
Dry fruits, nuts, spices, and other food products should be stored according to the instructions provided on the product packaging.
Once the product has been successfully delivered, the customer is responsible for proper storage and handling.
We are not responsible for quality issues caused by improper storage after delivery.
During festivals, special occasions, sales, promotional campaigns, or periods of high demand, order processing and delivery may take longer than usual.
We recommend placing orders in advance when products are required for a specific occasion.
Customers should contact us as soon as possible if they need to change the delivery address.
Address changes may only be possible before the order has been packed or dispatched.
Once the order has been dispatched, the delivery address generally cannot be changed.
Certain products or locations may be subject to delivery restrictions based on applicable laws, logistics requirements, or service availability.
We reserve the right to refuse delivery to locations where delivery is not reasonably possible.
For questions regarding shipping, delivery, tracking, delayed orders, or delivery issues, please contact our customer support team through the contact details provided on our website.
Please keep your order number and registered mobile number available when contacting us.
Mr. Kaju – Virat Spices & Dry Fruits
Fresh products. Secure packaging. Reliable delivery.
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